This article is originally from RIS News. In the last couple of years, the retail industry has experienced a proactive shift in the data digitalizing process across retail operations, supply chains, customer-facing interfaces, and collaboration models and ecosystems. They have had to quickly adapt to emerging technology and innovation, especially with the surge of AI/ML,…
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This article is originally from RIS News. Vera Bradley shared more details about the steps it’s taking to boost its in-person and virtual customer service and experience capabilities.
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This article is originally by RIS News. Whether you’re buying online or in a physical store, shopping should be easy, simple and enjoyable. In the customer’s mind, the retailer or brand is one entity, regardless of the sales channel. For this reason, customers expect their journey to fluidly shift between digital and physical touchpoints with…
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This article is originally from RIS News. After a year of on-off restrictions, retailers may be hoping that the reopening of retail brings with it a spending splurge. And it’s the case that some 53% of consumers are now buying things online more than normal, with almost 8 in 10 shoppers (78%) expected to increase…
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If you are building services on Microsoft Azure technology, optimizing usage of the Azure platform is an important step for effective cost control, performance scalability and resource usage optimization.
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This article is originally from RIS News. Macy’s outperformed sales expectations across all three brands in its first quarter — Macy’s, Bloomingdale’s and Bluemercury — and revealed how the retailer has been benefiting from its investments in data and analytics.
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This article is originally from RIS News. As Walgreens introduces nationwide delivery in under two hours, retail experts weigh in on the last-mile delivery wars. The delivery wars are heating up again and Walgreens has entered the ring with nationwide, contactless, same-day delivery in under two hours.
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This article is originally from RIS News. Amazon’s new London hair salon will test how new technology can improve the customer experience. Take a look inside.
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This article is from RIS News. Nearly every brand has faced enormous disruption to the ways they reach consumers during the past year. Online platforms and the sales they enable have grown in importance, beyond even the most vivid imaginations. This shift brings both hurdles and new opportunities for those who are prepared to try…
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This article is from RIS News. Lauren Kindzierski is VP of CX marketing at HGS. Last year was one of the most prominent years in history, and now retailers are asking themselves what comes next. The use of technology in retail is continuing to boom as businesses desperately search for new ways to connect with…
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