Beyond Amazon: Why Retailers Must Adopt Cross-Platform E-commerce Strategies

    This article is from RIS News.

    Nearly every brand has faced enormous disruption to the ways they reach consumers during the past year. Online platforms and the sales they enable have grown in importance, beyond even the most vivid imaginations. This shift brings both hurdles and new opportunities for those who are prepared to try new strategies. But, without a cohesive cross-platform strategy, that evolution can be quite painful. (more…)

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    Top 3 2021 Customer Experience Shifts in E-Commerce

      This article is from RIS News.

      Lauren Kindzierski is VP of CX marketing at HGS.

      Last year was one of the most prominent years in history, and now retailers are asking themselves what comes next. The use of technology in retail is continuing to boom as businesses desperately search for new ways to connect with customers in a socially distant and safe environment while simultaneously adjusting to newly adopted shopping behaviors.

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      BlueSky launches demand forecasting service

        Retailers are under unprecedented pressure to plan and execute inventory across the business in a rapidly changing environment. Forecasting consumer demand is a key step in anticipating inventory need in the business. Building an accurate consumer demand forecast is not easy however, especially when historical data has little similarity to demand impacted by COVID lockdowns. (more…)

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        For Retailers, Cybersecurity and Digital Transformation Must Go Hand in Hand

          This article is from RIS News.

          The evolving nature of technology and changing consumer expectations is a constant — something retailers quite simply must embrace or avoid falling behind.

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          Continue ReadingFor Retailers, Cybersecurity and Digital Transformation Must Go Hand in Hand